Shipping & payment conditions

Payment methods


prepayment


Bank transfer to our account at the Sparkasse München The bank account details will be given to you in the order confirmation email. In order to be able to allocate your transfer, it is necessary that you indicate the order number as reason for payment. NOTE: Since the banks need some time to execute the transfer, there may be a delay of 1-3 days with this payment method.
 

PayPal


Convenient online payment with immediate confirmation.

For this you have to create an account at PayPal. Afterwards you can order comfortably via our site and during the payment process you will be redirected to the PayPal site where you have to confirm the payment.

 

Shipping costs

The standard shipping within Germany is free of charge and is done climate neutral (DHL GoGreen) with DHL. 

For orders to Austria and Italy, the shipping costs are displayed during the ordering process. 

 

Delivery times

The delivery time indicated with the article and in the overview of your order includes the standard shipping time with DHL GoGreen and can be different for each article. For the delivery time of the complete order the highest delivery time of a single product in your order is decisive. Please refer to the article description for the exact delivery time.

In case of payment in advance, the delivery period begins on the day after the payment order has been issued to the remitting bank or, in case of other payment methods, on the day after the contract is concluded and ends with the expiry of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a public holiday recognised by the state at the place of delivery, the next working day shall take the place of such day.

If incorrect information has been provided during the ordering process, the delivery period may be extended or postponed by the period until the data has been corrected.